Facility & Admin Officer
Job Description:
About MAX
At MAX, we are powering Africa’s forward movement by building the future of mobility across the continent and in emerging markets. Our mission is simple yet transformative: to make mobility safe, affordable, accessible, and sustainable for all, through high-performance technology and world-class operators.
We are creating the largest vehicle subscription and financial services platform for commercial drivers and transport operators in Africa. By combining technology, energy infrastructure, and financial innovation, MAX enables drivers with little or no banking history to access low- to zero-emission vehicles, insurance, digital wallets, and e-hailing services, all on a subscription basis.
Since launching, we’ve grown from just 200 drivers in 2015 to empowering over 55,000 riders (which we call Champions) and spread across 3 West African Countries - Nigeria, Ghana and Cameroon, with a plan to spread across Africa in the near future.
Vision, Mission and Values
MAX is powering Africa’s Forward Movement and has a goal to make mobility safe, affordable, accessible, and sustainable by leveraging technology, financial inclusion, and clean energy solutions. To achieve this, we are driven by core values which are at the heart of all we do. These are:
Transparency – We take everyone along for the ride.
Integrity – We stand by our word and remain consistent with all stakeholders.
Initiative – We champion bold ideas and nurture innovation at every step.
Partnership – We keep the welcome mat rolled out; collaboration is at our core.
Safety – We prioritize safety so that every ride is safe, reliable, and comfortable.
Our Impact
Over the years, we have empowered over 55,000 riders (whom we call champions) with access to income-generating assets (two-wheelers and three-wheelers) through our rent-to-own (pay-as-you-go) model, a first-of-its-kind in Africa. In addition to this, to further enable these riders to start their business immediately, we have created the MAX Advantage, a suite of benefits which include vehicle license and insurance, health insurance, maintenance and emergency services.
First, we began with low-emission vehicles. Now, we’ve pivoted fully to EVs, steadily moving toward our goal of deploying over 10,000 across Nigeria and Ghana by 2025, as well as building a first-of-its-kind in Nigeria solar-powered battery swap stations to enable our champions to swap their batteries in less than 3 minutes!
By doing this, we are not only empowering our champions, but we are also protecting the earth, and increasing the purchasing power of our riders thanks to zero emissions, zero fuel cost and less maintenance cost of EVs.
At MAX, passion meets purpose. We are not just moving people and goods, we are creating livelihoods, reducing emissions, and transforming Africa’s mobility ecosystem. Because for us, every ride isn’t just a journey; every ride empowers us.
Our Investors and Strategic Partners
MAX is trusted by some of the world’s most respected strategic and financial investors. To date, we have raised over $70M to accelerate the future of sustainable mobility. Our backers include: Lightrock (part of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar Ventures, Goodwell Investments, Breakthrough Energy Ventures, Techstars, DLM Capital.
In December 2021, MAX achieved the first close of its $31M Series B, laying the foundation to scale vehicle subscriptions, fintech products, and electric vehicles (EVs) across Africa. We are now entering our next growth chapter. By 2024, 31% of our fleet will be electric; by 2026, 69% will be electric. To achieve this bold vision, MAX is raising $100M+ in the next 12 months to permanently transform mobility infrastructure and unlock prosperity across Africa.
Role Overview: Facility and Admin Officer
The Candidate will be responsible for providing support to ensure facilities services are provided in an effective and efficient manner, as well as being the initial point of contact for the Facilities department at your respective City. Candidate must also demonstrate a high level of security awareness at all times and have knowledge of emergency evacuation procedures and Health & Safety.
Key Responsibilities
- Ensure the delivery of Facilities Management services to a high standard. Identifying opportunities that will continuously improve all aspects of FM operations
- Effectively manage vendors on a daily basis (Cleaning, Maintenance, Maintenance and Pest Control) ensuring all SLA’s and KPI’s are maintained.
- Prepare monthly budget and coordinate purchase of stationery and consumables for Office use.
- Organize and maintain records for invoices, expenses and financial records relating to facility/admin operations.
- Act as point of contact for company, department and contractors ensuring lines of communication are maintained and regularly monitored – such as email, mail, telephone.
- Support and assist the Facilities Manager and the team with administration requirements.
- Liaise with service providers and contractors to ensure quality delivery on all projects
- General health and safety duties including risk assessments, contractor monitoring and other statutory and nonstatutory site requirements
- To ensure that Procedures are adhered to in relation to all purchase requisitions and invoices within Facilities
- Ensure signage on site is appropriate and current at all times.
- Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety
- Help with Event setups.
Requirements
1-3 years experience in a similar role
HND/BSc in any related field
Skills & Competencies
Excellent interpersonal skills
The ability to work under pressure.
Good communication
Collaborative working spirit
Ability to multi-task effectively and prioritize workload
Well organised with excellent attention to detail/accuracy
A 'can do' attitude using own initiative, innovative and self-motivated
Excellent analytical and organizational skills with experience
He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
Must be a self starter with bias for technology
Want to Join Us? Here’s Why You Should…
At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, color, tribe, nationality, and disability.
The MAX Work Environment:
Drive: We are building a team where everyone is a leader and therefore run on internal motivation
Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.
Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn
Initiative: We welcome novel ideas and encourage creativity
Diligence: We take great pride in our work.
Candor: We value open and honest communication
Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
Bias for Technology: We automate everything
What You’ll Get:
Competitive pay & benefit
Health insurance cover
Frequent performance chats & reviews
High performing & passionate team members + fun work culture!