SECURITY LIAISON SPECIALIST

  • Lagos, Nigeria
  • Full-Time
  • On-Site

Job Description:


About MAX

At MAX, we are powering Africa’s forward movement by building the future of mobility across the continent and in emerging markets. Our mission is simple yet transformative: to make mobility safe, affordable, accessible, and sustainable for all, through high-performance technology and world-class operators.

We are creating the largest vehicle subscription and financial services platform for commercial drivers and transport operators in Africa. By combining technology, energy infrastructure, and financial innovation, MAX enables drivers with little or no banking history to access low- to zero-emission vehicles, insurance, digital wallets, and e-hailing services, all on a subscription basis.

Since launching, we’ve grown from just 200 drivers in 2015 to empowering over 55,000 riders (which we call Champions) and spread across 3 West African Countries - Nigeria, Ghana and Cameroon, with a plan to spread across Africa in the near future.

Vision, Mission and Values

MAX is powering Africa’s Forward Movement and has a goal to make mobility safe, affordable, accessible, and sustainable by leveraging technology, financial inclusion, and clean energy solutions. To achieve this, we are driven by core values which are at the heart of all we do. These are:

  • Transparency – We take everyone along for the ride.

  • Integrity – We stand by our word and remain consistent with all stakeholders.

  • Initiative – We champion bold ideas and nurture innovation at every step.

  • Partnership – We keep the welcome mat rolled out; collaboration is at our core.

  • Safety – We prioritize safety so that every ride is safe, reliable, and comfortable.


Our Impact

Over the years, we have empowered over 55,000 riders (whom we call champions) with access to income-generating assets (two-wheelers and three-wheelers) through our rent-to-own (pay-as-you-go) model, a first-of-its-kind in Africa. In addition to this, to further enable these riders to start their business immediately, we have created the MAX Advantage, a suite of benefits which include vehicle license and insurance, health insurance, maintenance and emergency services.

First, we began with low-emission vehicles. Now, we’ve pivoted fully to EVs, steadily moving toward our goal of deploying over 10,000 across Nigeria and Ghana by 2025, as well as building a first-of-its-kind in Nigeria solar-powered battery swap stations to enable our champions to swap their batteries in less than 3 minutes!

By doing this, we are not only empowering our champions, but we are also protecting the earth, and increasing the purchasing power of our riders thanks to zero emissions, zero fuel cost and less maintenance cost of EVs.

At MAX, passion meets purpose. We are not just moving people and goods, we are creating livelihoods, reducing emissions, and transforming Africa’s mobility ecosystem. Because for us, every ride isn’t just a journey; every ride empowers us.

Our Investors and Strategic Partners

MAX is trusted by some of the world’s most respected strategic and financial investors. To date, we have raised over $70M to accelerate the future of sustainable mobility. Our backers include: Lightrock (part of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar Ventures, Goodwell Investments, Breakthrough Energy Ventures, Techstars, DLM Capital.

In December 2021, MAX achieved the first close of its $31M Series B, laying the foundation to scale vehicle subscriptions, fintech products, and electric vehicles (EVs) across Africa. We are now entering our next growth chapter. By 2024, 31% of our fleet will be electric; by 2026, 69% will be electric. To achieve this bold vision, MAX is raising $100M+ in the next 12 months to permanently transform mobility infrastructure and unlock prosperity across Africa.

Role Overview: SECURITY LIAISON SPECIALIST

We are seeking a seasoned Security Liaison Specialist who will serve as the primary interface between MAX and law enforcement agencies.

The Security Liaison Specialist is responsible for managing all police and law enforcement-related engagements involving company assets, supporting investigations and prosecutions, facilitating asset recovery efforts, and ensuring timely resolution of security-related incidents. The ideal candidate will possess strong investigative, legal, and stakeholder management capabilities, with the ability to build productive relationships with law enforcement agencies across multiple jurisdictions.

Key Responsibilities.

  • Serve as the primary liaison between the company and police, law enforcement, and other security agencies.
  • Build and maintain relationships with security stakeholders to facilitate investigations, asset recovery, and incident resolution. 
  • Coordinate and manage cases involving theft, fraud, vandalism, asset diversion, misconduct, and other security-related matters.
  • Support asset tracing, recovery efforts, and prosecution of cases involving employees, customers, vendors, or third parties.
  • Assist with evidence gathering, case documentation, information sharing, and liaison with legal and law enforcement authorities. 
  • Maintain accurate records of investigations, recoveries, prosecutions, and security incidents, ensuring timely follow-up and resolution.
  • Prepare regular reports on investigations, recoveries, law enforcement engagements, risks, and recommended actions. 
  • Coordinate joint operations with security agencies and represent the company in security-related forums, meetings, and proceedings.
  • Support audits, asset-handling processes, GPS/telematics monitoring, and continuous improvement of security procedures and SOPs. 
  • Train employees on incident reporting, evidence preservation, fraud prevention, and security compliance requirements.
  • Lead or support responses to major security incidents, including escalation, coordination with law enforcement, and post-incident reporting. 
  • Monitor compliance with security policies, identify emerging risks, detect potential internal collusion, and recommend mitigation measures.

Requirements.

Bachelor's degree in Criminology, Law, Security Management, Public Administration, Social Sciences, or a related field.

Professional security certifications (e.g., CPP, PSP, CPI) are an added advantage

Minimum of 4–7 years' experience in law enforcement liaison, security operations, investigations, intelligence, or a related function.

Prior experience working within or closely with the Nigeria Police Force, security agencies, legal institutions, or corporate security environments is highly desirable.

Strong understanding of criminal justice processes, investigations, evidence management, and prosecution procedures.

Demonstrated experience managing multiple investigations and stakeholders simultaneously.

Strong stakeholder and relationship management skills.

Excellent investigative and analytical capabilities.

Strong negotiation and conflict resolution skills.

High level of integrity, professionalism, and discretion.

Excellent written and verbal communication skills.

Strong report writing and documentation skills.

Ability to work under pressure and manage sensitive cases.

Attention to detail and strong organizational skills.

Proficiency in Microsoft Office Suite and case management tools


Want to Join Us? Here’s Why You Should…

At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, color, tribe, nationality, and disability.

The MAX Work Environment:

Drive: We are building a team where everyone is a leader and therefore run on internal motivation

Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.

Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn

Initiative: We welcome novel ideas and encourage creativity

Diligence: We take great pride in our work.

Candor: We value open and honest communication

Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.

Bias for Technology: We automate everything

What You’ll Get:

Competitive pay & benefit

Health insurance cover

Frequent performance chats & reviews

High performing & passionate team members + fun work culture!