About MAX

At MAX, we are powering Africa’s forward movement by building the future of mobility across the continent and in emerging markets. Our mission is simple yet transformative: to make mobility safe, affordable, accessible, and sustainable for all, through high-performance technology and world-class operators.

We are creating the largest vehicle subscription and financial services platform for commercial drivers and transport operators in Africa. By combining technology, energy infrastructure, and financial innovation, MAX enables drivers with little or no banking history to access low- to zero-emission vehicles, insurance, digital wallets, and e-hailing services, all on a subscription basis.

Since launching, we’ve grown from just 200 drivers in 2015 to empowering over 55,000 riders (which we call Champions) and spread across 3 West African Countries - Nigeria, Ghana and Cameroon, with a plan to spread across Africa in the near future.

Vision, Mission and Values

MAX is powering Africa’s Forward Movement and has a goal to make mobility safe, affordable, accessible, and sustainable by leveraging technology, financial inclusion, and clean energy solutions. To achieve this, we are driven by core values which are at the heart of all we do. These are:

• Transparency – We take everyone along for the ride.

• Integrity – We stand by our word and remain consistent with all stakeholders.

• Initiative – We champion bold ideas and nurture innovation at every step.

• Partnership – We keep the welcome mat rolled out; collaboration is at our core.

• Safety – We prioritize safety so that every ride is safe, reliable, and comfortable.

Our Impact

Over the years, we have empowered over 55,000 riders (whom we call champions) with access to income-generating assets (two-wheelers and three-wheelers) through our rent-to-own (pay-as-you-go) model, a first-of-its-kind in Africa. In addition to this, to further enable these riders to start their business immediately, we have created the MAX Advantage, a suite of benefits which include vehicle license and insurance, health insurance, maintenance and emergency services.

First, we began with low-emission vehicles. Now, we’ve pivoted fully to EVs, steadily moving toward our goal of deploying over 10,000 across Nigeria and Ghana by 2025, as well as building a first-of-its-kind in Nigeria solar-powered battery swap stations to enable our champions to swap their batteries in less than 3 minutes!

By doing this, we are not only empowering our champions, but we are also protecting the earth, and increasing the purchasing power of our riders thanks to zero emissions, zero fuel cost and less maintenance cost of EVs.

At MAX, passion meets purpose. We are not just moving people and goods, we are creating livelihoods, reducing emissions, and transforming Africa’s mobility ecosystem. Because for us, every ride isn’t just a journey; every ride empowers us.

Our Investors and Strategic Partners

MAX is trusted by some of the world’s most respected strategic and financial investors. To date, we have raised over $70M to accelerate the future of sustainable mobility. Our backers include: Lightrock (part of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar Ventures, Goodwell Investments, Breakthrough Energy Ventures, Techstars, DLM Capital.

In December 2021, MAX achieved the first close of its $31M Series B, laying the foundation to scale vehicle subscriptions, fintech products, and electric vehicles (EVs) across Africa. We are now entering our next growth chapter. By 2024, 31% of our fleet will be electric; by 2026, 69% will be electric. To achieve this bold vision, MAX is raising $100M+ in the next 12 months to permanently transform mobility infrastructure and unlock prosperity across Africa.

Role Overview: Check-in/Check-Out Officer

As a Vehicle Operations/Check in and Out at MAX, You will play a crucial role in ensuring the smooth check-in and check-out of vehicles, maintaining accurate records, and delivering excellent customer service.

Key Responsibilities

* Maintain a record of all vehicle movement into and out of the premises

* Maintain a record of vehicle condition prior to check-in

* Responsible for ensuring that all vehicles entering the facility are checked in using the provided Movement software (MAX ONE)

* Responsible for ensuring that all vehicles exiting the facility are checked out using the provided Movement software

* Responsible for updating the data on MAX ONE on vehicle inactivity.

* Conducting ride test for Prospects

* Conducting Vision Acuity Test for prospects

* Liaise with maintenance team to ensure that vehicles for maintenance are checked in appropriately so clear maintenance data is generated

* Responsible for pre-check in inspection for all vehicles to ascertain vehicle condition at the time of check in.

Requirements

Minimum of OND in Business, Operations, Logistics, or a related field.

1-2 years' experience in similar role

Strong customer service skills and a friendly demeanor.

Detail-oriented with excellent organizational skills.

Effective communication and interpersonal abilities.

Basic computer skills for data entry and record keeping.

Ability to work in a fast-paced environment and handle multiple tasks.

Want to Join Us? Here’s Why You Should…

At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set regardless of looks, gender, sexual orientation, color, tribe, nationality, and disability.

The MAX Work Environment:

Drive: We are building a team where everyone is a leader and therefore run on internal motivation

Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.

Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn

Initiative: We welcome novel ideas and encourage creativity

Diligence: We take great pride in our work.

Candor: We value open and honest communication

Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.

Bias for Technology: We automate everything

What You’ll Get:

Competitive pay & benefit

Health insurance cover

Frequent performance chats & reviews

High performing & passionate team members + fun work culture!