Fleet Officer Telematics
Job Description:
About MAX
At MAX, we are powering Africa’s forward movement by building the future of mobility across the continent and in emerging markets. Our mission is simple yet transformative: to make mobility safe, affordable, accessible, and sustainable for all, through high-performance technology and world-class operators.
We are creating the largest vehicle subscription and financial services platform for commercial drivers and transport operators in Africa. By combining technology, energy infrastructure, and financial innovation, MAX enables drivers with little or no banking history to access low- to zero-emission vehicles, insurance, digital wallets, and e-hailing services, all on a subscription basis.
Since launching, we’ve grown from just 200 drivers in 2015 to empowering over 55,000 riders (which we call Champions) and spread across 3 West African Countries - Nigeria, Ghana and Cameroon, with a plan to spread across Africa in the near future.
Vision, Mission and Values
MAX is powering Africa’s Forward Movement and has a goal to make mobility safe, affordable, accessible, and sustainable by leveraging technology, financial inclusion, and clean energy solutions. To achieve this, we are driven by core values which are at the heart of all we do. These are:
Transparency – We take everyone along for the ride.
Integrity – We stand by our word and remain consistent with all stakeholders.
Initiative – We champion bold ideas and nurture innovation at every step.
Partnership – We keep the welcome mat rolled out; collaboration is at our core.
Safety – We prioritize safety so that every ride is safe, reliable, and comfortable.
Our Impact
Over the years, we have empowered over 55,000 riders (whom we call champions) with access to income-generating assets (two-wheelers and three-wheelers) through our rent-to-own (pay-as-you-go) model, a first-of-its-kind in Africa. In addition to this, to further enable these riders to start their business immediately, we have created the MAX Advantage, a suite of benefits which include vehicle license and insurance, health insurance, maintenance and emergency services.
First, we began with low-emission vehicles. Now, we’ve pivoted fully to EVs, steadily moving toward our goal of deploying over 10,000 across Nigeria and Ghana by 2025, as well as building a first-of-its-kind in Nigeria solar-powered battery swap stations to enable our champions to swap their batteries in less than 3 minutes!
By doing this, we are not only empowering our champions, but we are also protecting the earth, and increasing the purchasing power of our riders thanks to zero emissions, zero fuel cost and less maintenance cost of EVs.
At MAX, passion meets purpose. We are not just moving people and goods, we are creating livelihoods, reducing emissions, and transforming Africa’s mobility ecosystem. Because for us, every ride isn’t just a journey; every ride empowers us.
Our Investors and Strategic Partners
MAX is trusted by some of the world’s most respected strategic and financial investors. To date, we have raised over $70M to accelerate the future of sustainable mobility. Our backers include: Lightrock (part of the LGT Group), Global Ventures, Yamaha, Mastercard, Shell Foundation, Novastar Ventures, Goodwell Investments, Breakthrough Energy Ventures, Techstars, DLM Capital.
In December 2021, MAX achieved the first close of its $31M Series B, laying the foundation to scale vehicle subscriptions, fintech products, and electric vehicles (EVs) across Africa. We are now entering our next growth chapter. By 2024, 31% of our fleet will be electric; by 2026, 69% will be electric. To achieve this bold vision, MAX is raising $100M+ in the next 12 months to permanently transform mobility infrastructure and unlock prosperity across Africa.
Role Overview: Fleet Officer Telematics:
We are looking to hire a reliable and diligent Fleet Officer Telematics responsible for vehicle maintenance, tracking and documentation.
What You'll Do:
Install and manage trackers on all vehicles
Ensure every vehicle is tracked
Monitor and ensure all vehicles are within the primary locations
Provide support to the Collections, Recovery and Welfare teams
Report any abnormal situation detected and report issues immediately to Management
Utilizing GPS systems to monitor drivers and track vehicles in case of theft
Analyzing data to increase business operational efficiency
Create and fill out a job card for any vehicle that is brought for preventive maintenance to any MAX location
Administer champion's satisfaction survey
Issue the vehicle exit authorization
What You'll Need:
Strong interpersonal and communication (written and oral) skills
Excellent understanding of inventory control principles and practices
Proficient in MS Office/Google Workspace
Good understanding of feet management
Critical and analytical thinking
Accuracy and attention to detail
Confidentiality and thoroughness
A degree in Engineering, Sciences, Finance, Accounting or any other relevant field
Minimum of 2 years of work experience in the relevant field
Want to Join Us? Here’s Why You Should…
At MAX, we encourage diversity and are open to meeting just about anyone with the right passion and skill set, regardless of looks, gender, sexual orientation, colour, tribe, nationality, or disability.
The MAX Work Environment:
Drive: We are building a team where everyone is a leader and therefore run on internal motivation
Empathy: We have a clear understanding of the problem we are trying to solve and its impact on Africans, we are committed to providing a lasting solution.
Humility: We are committed to continuous learning and improvement. We learn, unlearn and relearn
Initiative: We welcome novel ideas and encourage creativity
Diligence: We take great pride in our work.
Candour: We value open and honest communication
Collaboration: We are a team of passionate, innovative optimists, solving challenging problems and creating an impact.
Bias for Technology: We automate everything
What You’ll Get:
Competitive pay & benefit
Health insurance cover
Frequent performance chats & reviews
High performing & passionate team members + fun work culture!